Problem solving exercise (Home Banking) - Essay ExampleIntuit opted for its multiplatform Quicken software with its high functionality. Microsoft promoted its product Money targeting Windows users only.3. Bankers’ concerns about possible customer retention problems arising from home banking are valid. In a worse case scenario, if something goes wrong with the third party system, it could mean a bank’s information security could be compromised and it’s connectivity with it severed. One way to deal with this threat is to manage information locally. That way, banks never have to rely on a third party for information security.4. Competition for home-banking customers will change over time. The market for such services will eventually achieve equilibrium. When that happens “home banking� services will be expected by customers with each account. As such, the costs to the customer will become low or free, but they will still probably still have to pay for certain premium functionality.2. Nevertheless, Delta is also weak by comparison of certain other aspects.
